Returns & Exchanges
Full returns policy
At MASHALLAH, we believe in love at first sight—especially when it comes to jewelry! That’s why all sales are final—we don’t offer returns or refunds, however we’re happy to exchange your unworn treasure for something of equal or greater value. Need an exchange? No worries! Simply email us at info@mashallah.us with your order details within 10 days of purchase, and we’ll guide you through the process. We’re here to make sure you find a piece you truly love.
Full exchange policy
Need an exchange? No worries! Simply email us at info@mashallah.us with your order details within 10 days of purchase, and we’ll guide you through the process. We’re here to make sure you find a piece you truly love.
Bath and body products
For the health and safety of our customers, all bath and body products—including creams, oils, and candles—are final sale and cannot be exchanged. Once they leave our boutique, they’re on a one-way journey to self-care bliss! Thanks for understanding—and if you have any questions, feel free to reach out at info@mashallah.us. We’re always happy to help.
Vintage exchange policy
At MASHALLAH, we believe in the magic of one-of-a-kind refined vintage—which means every piece is unique! We highly encourage you to try things on before taking them home. If you get home and realize something doesn’t fit quite right, don’t panic—we’ll do our best to help you with an exchange. Just reach out to us at info@mashallah.us and we’ll see what we can do to keep you feeling fabulous.